We want you to be satisfied with your purchase. If you are not completely happy, you may request a return within 30 days of receiving your order. Items must be unused, in their original condition, and returned with all original packaging.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Gift cards
  • Final sale or clearance items
  • Personalized or custom-made products
  • Used or damaged items not caused by shipping

Exchanges

If you receive a defective, damaged, or incorrect item, please contact us as soon as possible. We will arrange a replacement or exchange where applicable.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us:

PROLETA RE ART
Address: 51 Orchard Street, New York, NY 10002, United States
Phone: +1 (213) 575-3811
Email: support@proletareart.site

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM